Privacy Policy
How we collect, use, and protect your information
At Royal Sign, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-signature platform and related services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
Last updated: May 8, 2025
Information We Collect
We collect personal information that you voluntarily provide to us when you register with us, express interest in obtaining information about our services, or otherwise contact us.
We may collect the following personal information from you:
- Contact information (name, email address, phone number)
- Account credentials (username, password)
- Business information (company name, job title)
- Payment information (billing address, credit card details)
- Identity verification information
- Electronic signatures and related document data
We automatically collect certain information when you visit our website or use our service:
- Device and usage information (IP address, browser type, operating system)
- Access times and pages viewed
- Location information
- Information collected through cookies and tracking technologies
How We Use Your Information
We use the information we collect for various business purposes, including:
Providing Our Services
- • Creating and managing user accounts
- • Processing and fulfilling orders and transactions
- • Facilitating electronic signatures
- • Managing documents and workflows
- • Authenticating user identities
Improving Our Services
- • Analyzing usage patterns and trends
- • Diagnosing technical problems
- • Developing new products and features
- • Conducting research and analysis
- • Optimizing user experience
Communications
- • Sending administrative notifications
- • Providing customer support
- • Sending service updates
- • Marketing communications (with consent)
- • Responding to inquiries
Legal and Security
- • Enforcing our terms and policies
- • Detecting and preventing fraud
- • Protecting against security risks
- • Complying with legal obligations
- • Establishing and defending legal claims
Information Sharing and Disclosure
We may share your information with third parties in the following situations:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to perform these services. They are prohibited from using your personal information for any other purpose.
Business Transactions
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of such a transaction.
Legal Requirements
We may disclose your information where we believe disclosure is necessary or required by law, regulation, to enforce our policies, or to protect our or others' rights, property, or safety.
With Your Consent
We may share your information with third parties when you have given us consent to do so.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable.
Our Security Measures Include:
- 256-bit encryption for data transmission and storage
- Multi-factor authentication options
- Regular security audits and penetration testing
- Access controls and permissions
- Continuous monitoring for suspicious activities
- Employee training on security practices
- Physical safeguards for our servers and facilities
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You have the right to request information about the personal data we hold about you.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, under certain conditions.
Right to Object
You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.
International Data Transfers
Our servers are located in the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by third parties with whom we may share your personal information.
If you are located in the European Economic Area (EEA) or the United Kingdom, we ensure that any transfers of your personal data will be protected by appropriate safeguards, including the use of standard contractual clauses approved by the European Commission or other suitable safeguards.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date.
We encourage you to review this policy periodically to stay informed about our information practices and the choices available to you. Your continued use of the service after any changes constitutes your acceptance of these changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer:
Data Protection Officer
RoyalMotionIT
123 Tech Park Avenue, Suite 456
Silicon Valley, CA 94123
Email:privacy@royalmotionit.com
Phone:+1 (555) 123-4567
